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FAQ's Netbook Bundle - Netbook and Internet

Which packages qualify for the promotion?

  • Wireless 1GB
  • WIreless 2GB

How long is the contract?

36 months

How will the items be bundled?

The customer will receive the advertised Netbook with a sleeve and an iBurst Wireless USB modem

Does the Netbook come with a warranty?

The Netbook has a 1 year standard warranty. An extended warranty can be arranged through Rectron

Who will handle hardware failure and related issues on the Netbooks?

The customer will need to contact Rectron directly:
Rectron Technical Support: 0861 788 789

NOTES:

  1. Data carried over to the following month will be limited to the monthly data allocation for which the customer has signed up, and/or the amount of any Bandwidth Booster purchased by the customer in that month. (Not applicable to iBurst HSDPA customers).
  2. Data carry-over is allowed for up to 60 days on HSDPA.
  3. All of the iBurst packages are automatically activated with Pay-per-use. Pay-per-use data billed in 1 megabyte increments rounded up to the next megabyte. Opting out of Pay-per-use on an iBurst Wireless package means that upon reaching the data limit/cap for the month, the subscriber’s service will either be throttled (slowed to a maximum of 64 kbps) or capped (disconnected) depending on their package. iBurst Wireless subscribers on a KickStart or Playa package will be capped, while subscribers on a Giga package or higher will be throttled. Where a subscriber is throttled or capped, the subscriber will be required to top up with Bandwidth Booster in order to continue normal service. No Pay-per-use opt out available on FreeFlo packages. iBurst HSDPA Pay-per-use billed in 1 byte increments and no Pay-per-use opt out available.
  4. The Subscriber must comply with RICA requirements.
  5. The Subscriber is hereby advised that he/she/it will be personally liable for not complying.
  • Data transfer rates are not guaranteed and are dependent on network availability and utilization.
  • Subscription subject to a once-off Activation fee of R99. iBurst HSDPA subscribers are subject to an additional once off sim fee of R105.
  • The first payment for a newly activated subscriber will be debited within two working days of contract activation.
  • All prices include VAT.
  • Packages will be received by 17H00 on the next working day to main centres once all documents have
    been received. Express, stand alone accessory and outlying deliveries will be charged for.
  • Terms and conditions apply – E&OE. Terms and conditions available on www.iburst.co.za.
FOR IMMEDIATE ASSISTANCE ON SUPPORT SERVICES:
 
Marius Dauth
Snr Network Engineer & Web Administrator
Cell: 083 445 0642 mdauth@iconnection.co.za
Pierre Joubert
Network Engineer
Cell: 072 090 6386
pierrej@iconnection.co.za
FOR IMMEDIATE ASSISTANCE ON iBURST:
 
Linda Leach
Marketing Manager
linda@sacc.co.za
 

 
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