Untitled Document

Company Background
 
PMD VOIP Group of Companies established since 2011, whereby iConnection started under this umbrella brand 6 years ago. iConnection specializes in providing you with a wide range of Internet Connection options as well as support and maintenance services – at reasonable, competitive pricing.

During our 6 years of operation, we established ourselves and are widely known for our reliability, service excellence and commitment to ensuring that our customers are delighted in the service we provide.
 
Our Values:
 
      Integrity

      Passion

      Continuous Improvement

      Quality Service
 
We are focused and committed to:
 
      Provide customized, effective and efficient IT solutions to our clients

      Earn respect of our customers by delivering outstanding service

      Invest in our own people and infrastructure

      Continuingly researching new and evolving technologies to stay one step ahead
 
Total Quality Management
 
iConnection believe in Performance measurement as a significant foundation of our daily operations. These performance metrics are created to promote performance improvement, effectiveness, efficiency and proper levels of internal control. The aim is that our set of TQM guidelines should lead to a quantitative evaluation of growth in:
 
      Customer Satisfaction

      Organizational Performance

      Workforce Excellence

      Quality of products

      Timely delivery