Call-outs

  • FREE – within 15km*
  • R450 ex VAT above – 15km*
  • *From our offices to site

Charge Time

Minimum chargeable time:

  • Telephonic Support: 15 minutes
  • On-site Support: 1 hour (call-out fee may apply)

Quality Service

Professional, Fast & Dedicated Support.

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Click here to get a Call Back today!

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Get Desktop Support now calling or emailing one of the Support Technicians.

Marius Dauth

Eric Mulambilu

Eric Bestelink

Desktop Support

R 450
Hourly
  • Installation
  • Setup Configuration of Workstation Computers
  • Applications
  • Peripherals
  • Workstation Support (Operating Systems, applications, peripherals)
  • Virus Removals Updates

Network Support

R 450
Hourly
  • Installation
  • Setup Configuration of Workstation Computers
  • Mapped Drives
  • Sharing
  • Workstation Support (Operating Systems, applications, peripherals)

Server Support

R 475
Hourly
  • Server Installations
  • Configuration Support
  • High-level workstation support (set-up of special functions and applications)

 

Get connected to the Internet (either by means of dial-up, ADSL or a Wireless option) in no time.

Our technicians will assist with:

  • Setting up and configuring your computer with your modem or router – for both wireless or cable Internet
  • Configure your browser
  • Update your security, firewall and manage your cookies and history

 

 

We offer troubleshooting for faulty web browsers or any network issues that you may be experiencing. Our skilled and qualified technicians determine the root of the problem, leaving you with perfect operational Internet.

Whether it is Internet Explorer, Mozilla Firefox, Netscape, or any other web browser, we offer our customers to take advantage of a complete range of support services:

  • Configuration of Browsers for faster Internet Access
  • Manage Internet Cookies & History
  • Troubleshoot and fix slow, faulty Internet
  • Fix Browsing errors

 

 

If you want your email to work better for you – look at this service – Did you know that you can create rules within your email program, like Microsoft Outlook and Outlook Express?

These rules help with the management of your email and include features such as:

  • All emails from your boss can be highlighted as priority
  • You want all emails from you son and/or grandson to be automatically forwarded to your spouse
  • Assign categories to messages you send based on the contents of the messages
  • Delay delivery of messages by a specified amount of time
  • Set up a notification, such as a message or a sound, when important messages arrive

Our pricing structure works on one call-out (R320 excl) plus one hour labour (R320 excl per hour).

For telephonic support, our pricing is R50 excl per 30 minutes or part thereof.

Book a technician for Internet & Email Support.

 

Network Installations / Configurations / Diagnostics / Upgrades / Expansions / Cabling

iConnections’ Technicians knows all about cutting edge networking technologies and which network hardware components (such as routers, switches, firewalls and security appliances) will work together to be most effective for your existing or projected infrastructure. Additionally, they focus on network security solutions including email spam guards, network virus protection, anti-spyware, adware blocking solutions and many more.

Free IT Assessment

Our specialist technicians will do an On-Site Consultation, assessing your Infrastructure, Security, Performance and Operations.

Quick Quote

Get a quick quote from iConnection on Hardware, Software or Support. Click the button below to request your quote

Remote Support

As long as you have a working internet connection, iConnection can assist you – no matter where you are in the world.

iStore

Make online shopping for Tech even easier by using our iStore. – Wide Range of tech products with the lowest prices

Advice on Purchase Decisions

Not sure how you can maximize the effectiveness and productivity of your networks or working environment? Call one of iConnnections’ consultants / technicians to provide you advise on which hardware or software you need. We will also be able to provide you with a competitive quotation on what is advised.

Wireless Networks

The proper placement of wireless access points and overall security of data transmissions is vital to ensure optimum use of Wireless Networks. Our technicians know how to adjust the technology for optimized access and performance as well as how to deal with security measures.

Office Relocations & Setup

We assist in office relocations and set-ups to ensure minimum downtime for your business. Our Our technicians will coordinate a smooth, well-timed, and affordable on-site installation and setup.

More On-Site Services

  • Upgrades
  • Troubleshooting & Repair
  • Maintenance
  • Internet access setup and installation
  • WiFi for Restaurants, guest houses etc.
  • New computer setup, configuration, and upgrades